Uncovering Hidden Revenue Loss
Challenge
Leadership suspected third-party sellers were undercutting genuine product sales on a major marketplace, but had no way to measure the impact.
Approach
Built custom web scraping tools to identify and track non-genuine listings. Developed algorithms to estimate third-party sales volume and connected the data to internal metrics.
Result
Discovered non-genuine sales were significantly higher than estimated—impacting millions in revenue. Leadership gained visibility into a hidden problem, enabling targeted enforcement and channel strategy changes.